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All
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General
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Technical / Other
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Show All Answers:
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How can I send an attachment using ResultsMail?
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Unfortunately ResultsMail does not currently support the use of attachments. The reason for this is that attachments typically make the total email size very large. The larger the email that is delivered the more likely it is to be blocked, cause clogged inboxes, etc. Therefore, for the sake of increased deliverability we do not support attachments.
Instead you would need to place the document up on your website and create a link within your ResultsMail email campaign to have people download the document. The added benefit of this approach is that the recipient will only need to download the document if they are interested in it and you will be able to track via the ResultsMail reports how many recipients have clicked through to retrieve the document.
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If we were to include the senders name in one of the columns for the
recipient's profile, would we be able to include it in the email within the
signature block much the same way you can include the recipient's name
or address as part of the introduction to any email?
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Yes. You could include the sender's name in one of the custom fields and then use the merge to bring it in as %custom1% or %custom2% , etc.
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How can I set up a subscription form on my website to grow my list?
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The "Tools" section under "Account" provides two HMTL forms you can use to set up on your website to gather email address subscriptions. You may copy and paste this code into your website.
The simple form includes the field for just the email address and the complete form includes all of the available fields for a contact. On the complete form you may use as many or as few fields as you wish. The only required field is email. In the complete form you will find a <select> field for the group that includes all of the groups you have created in ResultsMail as options. You may remove some of these options to limit the groups that a contact may subscribe to and in this way use it as a method of segmenting your list. You may also specify a group in a hidden field by inserting <input type="hidden" name="group" value="Group Name"> where Group Name is replaced with the group you would like to specify for the subscriber. This way you can force subscribers on particular forms into specified groups.
Please see the online documentation located within your ResultsMail account for more detailed instructions.
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How can I redirect the sign up form submission to a thank you page on my own website?
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Go to Accounts, then to Settings. There you will find the field where you may set the redirect routing of both the subscribe form and for unsubscribes as well.
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How can I customize the verification page?
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That verification page you receive only goes to whoever you set up as a Sender (FROM) email address. Your recipients will never see that.
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