ResultsMail does not provide lists nor refer to list providers. The best way to gather email addresses is to request email addresses from your current customers and place a form on your website where visitors can sign up to receive your newsletter.

Passwords are case-sensitive and can be difficult to type in. This is for your security. Please use your mouse to copy and paste the username and password directly from the email you have received into the login form.

Please go to the login screen and click on the I Can't Remember My Password link. There you will need to enter the email address that is associated with your account and click submit. It will send you your username and password.

The email of your username and password is sent as soon as you complete registration. If you have not yet received it, it is probably delayed by one of the email servers between yours and ours. Please wait another 30 minutes - 1 hr. or so and see if it comes in. If you have an anti-spam filter running it may have also been moved to your junk folder or deleted. Please check there as well, or try adding resultsmail.com as an approved sender and use the I can't remember my password link on the login page to have it re-sent.

Between the hours of 8am - 5pm PST, the approval process is usually very quick. Outside of these hours it may take longer.

We do not list prices above 100,000 messages because we prefer to discuss higher volume usage directly. Please contact us for pricing.

Please first review all of the questions in this FAQ to see if your questions are answered here. If they are not, please send an email to our support staff via the online support form. Ask your questions in the email and leave your phone number. Our support staff will answer questions via email and call you back if the questions require further elaboration.

ResultsMail does not maintain lists. Lists are maintained independently by the companies that use ResultsMail for their mailings. If you receive an email from a ResultsMail customer, the footer will contain the message, If you do not wish to receive future e-mail from CompanyName, please click here. Clicking where it says click here will remove you from that company's list.

We do not currently offer a "white label" version of ResultsMail because of the possibility of confusion that could create. Since the emails are sent off of our servers the header information contains "resultsmail.com". If we were to remove the up front notification that your email was being sent by a third party then you run the risk of being charged under the CAN-SPAM law for sending illegal bulk email based on the headers not matching the domain in the message's from address. While it could be proven in court that the headers we not forged, we are not willing to take on the additional risk and cost associated with defending such a position at this time.